The terms such as “We” “Us” and “Our” is for backlamp.com While “You”, “Your” “Customer,” User, and “Buyer” means the visitor.
We reserve the right to update our policy may it be related to service, material, customer, business partnerships, or direct marketing. We encourage you to read this policy from top to bottom.
WHAT INFORMATION WE COLLECT:
Personal Info - backlamp.com only collects necessary information when you decide to share it with us. The information you share with us is when you make a transaction, participate in a contest, or opt-in for a newsletter. It may include your name, email address, physical address, country, city, state, contact number, username, and password. For certain transactions or queries, you may share other information depending on the request.
Stripe and PayPal Service – We never store or save financial information. Instead, we will redirect you to online payment service providers.
Participating in a Contest or Availing Promotional Offers – If you wish to take part in our on-going giveaways or promotions, we may need your info (Name, Email, Physical Address) as per the official rules. We may disclose this with our co-sponsored, staff members, or those who are running the promotion.
Linking Your Social Channel – We may give you options to link your social media profile with our website based on your registration. Note - This is not limited to your name, location, and contact info, etc.
HOW WE SHARE DATA:
Corporate Staff - Our staff members process, handle, and respond queries of every customer. Their authorized activity is to control the database and manage accounts to improve the shopping experience.
Partnered Websites - We have partnered with many marketing and e-commerce blogging domains that help us build our website. They feature it on their website and social media channels that may also include your posted reviews with names or pictures of satisfied customers. To learn more about our business partners
Courier Service Providers –We use trusted and most valuable delivery agents (such as FedEx, DHL, USPS, and UPS). Fulfillment and requirements use the collected personal info of users to deliver goods.
Legal Purpose - We do not disclose or sell your information. However, we may disclose in case of inquiries or requests from Government officials for legal purposes.
Targeted Advertising – You may notice third-party ads displayed on the website with intentions to serve you according to your interest. They use different tools to collect certain information, and we have no control over these advertisements.
HOW WE USE YOUR DATA:
We use your data only that you agreed to provide us (as per terms and conditions) for the following purposes:
To Process Checkouts – We use your information to process orders that you provided us with the Billing and Accounts Details.
Advertising and Marketing - We utilize this to send you:
- Deals and Promotion Offers
- Partnership Request
- New or Related Products
- Third-Party Offers
- Giveaways/Enter to Win Opportunity
Customer Service – For a better experience, we use customer’s info to provide help which is not limited to:
- Communication via Chat or Social Network
- Order Status Update
- Product Information
- Improving Service
HOW WE SHARE DATA:
It is our prime responsibility to keep customer details secure. Any info that you provide while filling the form shall remain in our admin record.
Secured Socket Layer - All Personal information you submit is encrypted using SSL (Secure Socket Layer) Protection. Password – We recommend you always to create a strong and easy to remember password.
Child Age of 13 or Below – Our service is not intended to be used by children under 13 years. We will not store any information if the user is aged 13 or below and will delete it as soon as possible.
Access to Your Info - You can edit, correct, and verify your provided info anytime from the website or by contacting us.
Reviews – You can post your honest reviews as per your experience. When submitting, you’re given a choice to select rating stars and use the desired name or leave it blank. We delete any reviews that are abusive and violate our policy.
Contact Form – You can ask any questions related to orders, products, profile management, sizing, shipment, promotions, and deals.
EU Citizens - Can contact us at email@example.com anytime to request a personal data copy. You can also ask to review the information that we have retained, whom we disclosed with, or how we use it.
DATA WE COLLECT AUTOMATICALLY VIA TRACKING TOOLS:
Analyses – To better understand our visitor, we use third-party tracking tools that detect your Internet Protocol, Internet Service, Proxy, Date/Time, Page Views, Behavior, etc. It helps us understand and collect the non-personal information of each user. Our technologies gather information for statistical analyses that includes a browser, demographic, age, gender, device category, etc.
Scripts - You can browse our page without telling who you are. However, we use scripts that analyze and track user’s movements when navigating from page to page.
Cookies - When you visit backlamp.com, temporary "cookies" (small text file) will be stored in your hard drive to identify you and your device. The purpose is to enhance the experience and make the browsing mechanisms more accessible for the user.
DATA RETENTION & ACCOUNT DEACTIVATION:
Maintaining Personal Data – You have the right to close your account anytime. We will, however, keep your personal retained data for maintaining security, legal requirements, prevent fraud and abuse, resolve disputes, enforce Terms and Conditions, or unsubscription.
Account Closure - We will delete your personal data when it is no longer required and will display it as anonymous.
The material displayed is exclusively produced and photographed in our settings. No buyer or seller is authorized to copy or use our content or official product images for the third party website without permission. Non-compliance may lead to serious action be taken against the particular person or domain. If any of the original shoots are copied, we will consider the following:
- Issue a DMCA or directly notify Google to remove the domain page from listing.
- Follow-up an inspection against the responsible person or website.
- Copyrights' letter will be sent to legal support to take further actions.
These steps may lead to a permanent ban on the domain from the search listing and will not host any product in the future to prevent reoccurrence.
All visitors are committed to following this updated policy by backlamp.com
HOW TO CONTACT US:
If you have any questions about our updated policy, you can contact us at firstname.lastname@example.org
EU Citizens – Can also contact us at email@example.com